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1. Introduction

This Privacy Policy outlines how Greenplace Healthcare Ltd  ("we", "us", "our") collects, uses, and protects your personal data when you interact with our website and services.

By accessing or using our website, you agree to the collection and use of your data in accordance with this policy.

2. Definitions

• Data – Any personal information submitted by you through our website, including but not limited to name, contact details, and IP address.

• Cookies – Small files stored on your device when you visit our website. 

• User / You – Any individual accessing the website who is not employed or contracted by Greenplace Healthcare Ltd 

• Website – The site you are currently using, www.ivfcouriers.com, and its subdomains (unless otherwise stated).

3. Scope of This Policy

This policy applies solely to data collected through this website. It does not apply to other websites linked to from this site or to any offline data collection.

4. Data We Collect

We may collect the following personal data:

• Name

• Contact details (email, phone number)

• IP address (automatically collected)

• Browser type and version

• Operating system

• Any information submitted via forms on our website

5. How We Use Your Data

As the data controller, Greenplace Healthcare Ltd  may use your data for the following purposes:

• To process transport enquiries and manage client relationships

• Internal record keeping

• Improving our services and website functionality

• Responding to communications and support requests

We retain your data only as long as necessary, typically no longer than 12 months, unless otherwise required by law.

6. Data Sharing and Disclosure

We will not sell, rent, or share your data with third parties except:

• To our trusted partners and service providers under confidentiality agreements

• When legally required (e.g. regulatory or governmental authorities)

• During any business transition, such as a merger or acquisition, where data may be transferred under strict privacy protections

7. Security of Your Data

We are committed to protecting your personal data through appropriate physical, electronic, and managerial safeguards. These include:

• SSL encryption for website data transmission

• Secure storage of submitted data

• Controlled access to personal data

Please note that transmission of information over the internet is not 100% secure. You transmit data at your own risk.

8. Access and Control

You have the right to:

• Request a copy of your personal data

• Correct inaccurate information

• Request deletion of your data (subject to legal exceptions)

To exercise any of these rights, contact us at:
📧 info@greenplacehealthcare.co.uk
📮 Data Controller,Greenplace Healthcare Ltd , The Wenta Business Centre, Innova Park, EN27XU, London, UK

A small fee may apply for data access requests (not exceeding £10).

9. Third-Party Links

Our website may include links to external websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before providing any personal information.

10. Cookies

We use cookies to enhance your experience and improve our website. By using our website, you consent to our use of cookies as described below.

Types of Cookies We Use:

TypePurpose

Strictly NecessaryEnable core site functions (e.g. login, security).

Performance / AnalyticsTrack usage patterns to improve site performance.

FunctionalityRemember preferences (e.g. language, region).

You can control or disable cookies through your browser settings. Note that doing so may impact website functionality.

11. Your Consent

By using our website, you consent to our collection and use of your information as described in this policy.

12. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date". Continued use of the website indicates your acceptance of any changes.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Greenplace Healthcare Ltd 

📧 Email: info@greenplacehealthcare.co.uk
📍 Address: The Wenta Business Centre, Innova Park, EN37XU, London, UK

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